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Online Orders & Payments

Payment FAQ

What payment methods are accepted?

You have the option to pay with your credit card, debit card, PayPal, Google Pay or Apple Pay. All payments are processed by Braintree Payments (PayPal).

What currency will I be billed in?

All transactions are done in either USD (United States Dollar) or EUR (Euro), based on your bank account or PayPal currency settings.

My payment can not be processed, what should I do?

Please make sure that your selected payment method allows online purchases. Occasionally your bank may block new and unknown transactions. If this is the case - call your bank to authorize the transaction. In the event that you can't find a solution to the billing failure, please contact us for assistance.

Where can I find my receipt?

After the order and payment have been confirmed, we will send you an order confirmation email, including your receipt, to the email address provided to us during checkout.

How do I request a refund?

Please refer to our Returns & Exchanges page for more information and instructions.

Does Ambassador handle the payment information & data?

We do not handle any sensitive payment data. This data is securely handled by our payment gateway - Braintree Payments.